- Metric: Increase membership 5% every year with a goal of 85% membership by 2028 - OPR Alumni Relations
- Metric: Achieve 95% membership for Class of 2026 and classes that follow - OPR Alumni Relations
- Metric: Develop engagement scoring system to track graduate level of connection by 2023 - OPR Alumni Relations
- Metric: Perform, analyze and respond to all-graduate survey every third year - OPR Communications
- Metric: Establish young alumni strategy by 2023 - OPR Alumni Relations
- Metric: Assess current reunion program and establish success metrics by 2023 - OPR Alumni Relations
- Metric: Review and publish updated operating instructions to formalize new way ahead for Class Advisory Senate in 2023 - OPR Alumni Relations
- Metric: Assess current Family Plan Membership Program and develop strategy for 2023-2028 - OPR Parent Relations
- Metric: Perform cadet/parent/family survey to inform way forward by 2024 - OPR Communications
- Metric: Develop USAFA graduate portal for one-stop-shop engagement and connection with cadets and Academy permanent party by 2023 - OPR Alumni Relations
- Metric: Create AOG satellite location in Fairchild Hall by 2025 - OPR Academy Relations
- Metric: Assess current legacy class programming and create legacy class programming strategy by 2023 - OPR Alumni Relations
- Metric: Develop a strategy to increase awareness of and the case for support for cadet candidate and cadet programs by 2023 - OPR Alumni Relations
- Metric: Establish first-year post-graduation touchpoint campaign by 2023 - OPR Alumni Relations
- Metric: Establish first-assignment ambassador program by 2024 - OPR Alumni Relations
- Metric: Establish mentorship program by 2024 - OPR Alumni Relations
- Metric: Launch graduate career resources hub in 2023 - OPR Alumni Relations
- Metric: Assess current career programs, such as SACC (Service Academy Career Conference), and create career transition strategy/process for graduates by 2024 - OPR Alumni Relations
C. Serve graduates and their families with funeral support as part of Gone but Not Forgotten program
- Metric: Establish Memorial Service Support office at AOG in 2023 - OPR Operations
- Metric: Create Gone but Not Forgotten (GNBF) plan to encompass all notifications and publications by 2024 - OPR Communications
- Metric: Raise endowment for Memorial Service/GBNF program by 2025 - OPR Development
- Metric: Revitalize young alumni award program by 2024 - OPR Alumni Relations
- Metric: Establish new awards to celebrate contributions to Space Force - OPR CEO/President
- Metric: Develop process that expands the diversity and breadth of nominations - OPR CEO/President
- Metric: Ensure meaningful web and digital presence for all award recipients and graduate accomplishments with initial phase completed by December 2022 - OPR Academy Relations
- Metric: Identify and select best digital tools for online class oral histories for all classes by December 2022 - OPR Academy Relations
- Metric: Add full-time heritage officer to increase support for maintaining the AOG Collection – completed June 2022 - OPR Academy Relations
- Metric: Review and revise Heritage Trail development policy by December 2022 - OPR Academy Relations
- Metric: Complete Heritage Trail master plan and vision for additional exhibits in 2022 - OPR Academy Relations
- Metric: Create sustainable recognition for Distinguished Graduates by 2023 - OPR Academy Relations
- Metric: Add major nodes through class and individual giving by 2030 - OPR Development
- Metric: Raise $270mm by 2025 - OPR Development
- Metric: Fund the Madera Cyber Innovation Center, Falcon Stadium, Institute for Future Conflict, New Foundation Administration Building and North Gate Visitor Center - OPR Development
- Metric: Increase graduate giving participation rate to 20% by 2025 - OPR Development
- Metric: Establish method for measuring graduate participation in the campaign - OPR Development
- Metric: Reach 50% graduate participation in the campaign by 2025 - OPR Development
- Metric: Perform comparison and analysis of 2022 to 2025 survey results - OPR Communications
- Metric: : Develop a process for consistent, detailed reporting from Academy partners for use in stewardship reporting - OPR Stewardship
- Metric: Increase value of Founding Director Fund to $30mm by 2026 - OPR Development
- Metric: Increase Air Force Academy Fund committed dollars to $3mm annually by 2024 - OPR Development
- Metric: Launch new Giving Day initiative in 2022; grow and refine annually - OPR Development
- Metric: Assess current sponsorships and establish sponsorship strategy in 2023 to increase sponsorship revenue by 200% by 2024 - OPR Alumni Relations
- Metric: Identify funding needed for specific operating activities and establish fundraising goals by 2023 - OPR Development
- Metric: Reach established fundraising goals by 2025 (e.g., Checkpoints, funeral and Gone but Not Forgotten support) - OPR Development
A. Leverage the value of the Long Blue Line to create strengthened relationships between generations
- Metric: Provide roadshow resources for board and senior staff travel as well as for in-person and virtual events - OPR Communications
- Metric: Establish Entrepreneur Affinity Group in 2023 and launch supporting programs by 2024 - OPR Alumni Relations
- Metric: Create a structured plan, leveraging class year, for a donor’s giving journey by 2023 - OPR Development
- Metric: By 2024, begin deployment of aforementioned plan to raise annual graduate participation rates - OPR Development
- Metric: Develop process to identify, recruit and support the next generation of distributed group leaders by 2024 - OPR Alumni Relations
- Metric: Develop and refine volunteer structure and role descriptions with the help of Alumni Relations by 2023 - OPR Stewardship
- Metric: Refine metrics used in AOG Board recruiting - OPR CEO/President
- Metric: Increase number of Founding Directors under age 55 - OPR Development
- Metric: Send all stewardship reports by April 1; process all charitable contributions within 3 business days of when they are received; receipt all charitable contributions within 4 business days of when they are received; deliver acknowledgement within 48 hours of gift posting - OPR Stewardship
- Metric: Develop mechanisms to ensure proper use of gifts/distributions by Academy within one year of transfer - OPR Finance
- Metric: Receive annual reporting from Academy on use and impact of gifts from both organizations - OPR Stewardship
- Metric: Receive unqualified annual financial statement audits and timely file all IRS Forms 990 for both organizations - OPR Finance
- Metric: Establish and maintain an appropriate internal control structure - OPR Finance
- Metric: Prepare meaningful combined financial reports of both organizations for effective decision-making to president and joint finance committees for FY2021 - OPR Finance
- Metric: Uphold the respective investment policies of each organization - OPR Finance
- Metric: Create process with Superintendent for strategic use of unrestricted giving - OPR CEO/President
- Metric: Analyze and enact recommendations from Technology Efficiencies Work Group (actions will be completed 2022-2024) - OPR Operations
- Metric: Conduct cost/benefit review of current Alumni Relations programs by 2023 - OPR Alumni Relations
- Metric: Prepare annual operating budgets that meet organizational goals in a fiscally responsible manner - OPR Finance
- Metric: Conclude Memos of Understanding with ARDI and Falcon Foundation in 2022 - OPR Academy Relations
- Metric: Secure special status in 2022 - OPR CEO/President
- Metric: Create (by October 2022) and launch (by December 2022) USAFA roadshow with Academy partners - OPR Academy Relations
- Metric: Explore benefits of re-branding AOG/AFAF; develop recommendations and roadmap as needed in 2023 - OPR Communications
- Metric: Maintain operating margin/increase quality of products in 2023 - OPR Operations
- Metric: Implement new commerce system for enhanced shopping experience in 2023 - OPR Operations
- Metric: Create a constituent relations front office that is the main source of information (planned completion in 2022) - OPR Operations
- Metric: Enhance constituent response process through new operating procedures in 2023 - OPR Operations
- Metric: Create and implement standard event process flow to increase consistency and to elevate brand awareness, increase engagement and strengthen pride-in-place by 2023 - OPR Stewardship
- Metric: Establish virtual event strategy/process in 2023 - OPR Alumni Relations
- Metric: Develop tailored communication strategies for 6 decades of graduates, using survey personas to guide the approach in 2022/2023 - OPR Communications
- Metric: Explore production of and create staffing plan for podcast series launching in 2022/2023 - OPR Communications
- Metric: Implement quality-control processes and policies for communications – implemented 2022 and ongoing - OPR Communications
- Metric: Create, staff and use engagement data to continually refine social media plan in 2022 - OPR Communications
- Metric: Evaluate efficacy of new channels through survey instruments in 2022-2028 - OPR Communications
- Metric: Thoughtfully utilize Checkpoints, Heritage Minutes, audio production and other channels - OPR Communications
- Metric: Begin class and oral history project in January 2023 - OPR Academy Relations
- Metric: Develop Crisis Communication Plan – completed February 2022 - OPR Communications
- Metric: Review and, as necessary, update crisis communications plan in 2023 - OPR Communications
- Metric: Prepare formal succession plan for review by both boards in 2022 - OPR CEO/President
- Metric: Establish clear and repeatable processes within each department to support staff and programs by 2024 - OPR CEO/President
- Metric: Conduct board-led assessment of strategic plan and organizational progress in 2025 - OPR CEO/President
- Metric: Ensure that boards and staff increasingly represent the diversity of the Long Blue Line - OPR CEO/President
- Metric: Conduct annual evaluation of board representation and needs - OPR CEO/President
- Metric: Retain professional firm to conduct employee survey in 2023 - OPR Finance
- Metric: Complete Doolittle Campus lease, and launch design of new administration building in 2022 - OPR Academy Relations
- Metric: Conduct compensation and benefits survey and recommend adjustments as needed to remain competitive in 2023 - OPR Finance
- Metric: Conduct supervisor training in summer 2022 - OPR Finance
- Metric: Create professional development plan for staff by end of 2023 - OPR Finance
- Metric: Evaluate the effectiveness of Lightning Impacts program annually; adjust as needed - OPR Finance
- Metric: Annually update our standard onboarding process - OPR Finance
- Metric: Highlight demonstration of core values through the Lightning Impacts program; adjust as needed to reinforce core values - OPR Finance
- Metric: By the end of 2022, update employee performance evaluation forms to include a section related to core values - OPR Finance